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Returns Policy

Returns Overview

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds (if applicable)

If you have not received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you have done all of this and you still have not received your refund yet, please contact us at returns@decordynamics.com


Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Cancellations:
Any order that gets cancelled after 24 hours is subject to a 10% administration fee, whether or not your order has shipped. If the order has left the warehouse, you (the buyer) will also be responsible for the return shipping fees as well.

Testimonials

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Aurora Health & Beauty 2-in-1 Palm Handle Percussion Body Massager
Someone purchased a 6 minutes ago from New York, USA
Aurora Health & Beauty Black Memory Foam Coccyx Seat Cushion
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Aurora Health & Beauty Cordless Neck and Back Shoulder Massager with Heat
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Aurora Health & Beauty Dual-Node Deep Tissue Percussion Massager w/ Heat
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Aurora Health & Beauty Face and Eye Beauty Massager
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Aurora Health & Beauty Kneading Massager Pillow with 4 Large Nodes and 8 Mini Nodes
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Aurora Health & Beauty Lumbar Massager Cushion with 8 Massage Nodes
Someone purchased a 13 minutes ago from Georgia, USA
Aurora Health & Beauty Neck and Back Shiatsu Massager with Heat Control
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Aurora Health & Beauty Portable Face and Skin Nano Ion Steamer
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Aurora Health & Beauty Portable Shiatsu Foot Compression Massager with Heat
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Commercial Super Flat/Incline/Decline Bench (Silver Frame)
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Fitness Product Direct Adjustable Flat Incline Decline Bench
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